Privacy Policy

PRIVACY STATEMENT
Your privacy is very important to us! This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with applicable laws and regulations across all jurisdictions.

SECTION 1 – INFORMATION WE COLLECT

Personal Information:
When you purchase something from our store, make an inquiry, provide your information in any manner, or use our website, such as your name, address, phone number, email address, and payment details, you are giving us consent to collect and use this information to process your requests and provide our services.

Device Information:
When you browse our store, we automatically collect information about your device, including your IP address, browser type, operating system, and browsing behavior.

Communication Records:
We may monitor, record, and retain all forms of communication, including phone calls, emails, text messages, live chat interactions, and other correspondence. This information is used for quality assurance, training, dispute resolution, and business purposes.

Cookies and Tracking Technologies:
We use cookies, pixel tags, and similar tracking technologies to collect information about your browsing activity, preferences, and interactions with our website. These cookies may be shared with third parties to provide targeted advertisements and improve marketing campaigns.

Email Marketing:
By providing your email address, you agree to receive emails about our store, products, promotions, and updates. You may opt out of these communications at any time.

SECTION 2 – CONSENT

How Is Consent Given?
By providing your information to complete a transaction, verify your credit card, place an order, arrange for delivery, or interact with our website in any capacity, you are giving your consent for us to collect, use, and process your information as outlined in this Privacy Policy.

Cookies and Third Parties:
By using our website, you agree to the use of cookies and the sharing of cookie data with third parties for marketing purposes, including targeted advertisements. You may opt out of cookie tracking through your browser settings or by using third-party opt-out mechanisms, such as those provided by the Network Advertising Initiative (NAI).

Withdrawing Consent:
You may withdraw your consent for the collection, use, or disclosure of your information at any time by contacting us at [email protected] or by following opt-out procedures detailed in this policy.

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose your personal information:

1. To comply with legal obligations, court orders, or government regulations.
2. To enforce our Terms of Service or protect our legal rights.
3. To service providers or partners assisting in the operation of our business, provided they adhere to strict confidentiality standards.
4. To third-party marketing and advertising platforms for the purpose of targeted advertisements and campaigns.

SECTION 4 – DATA STORAGE AND SECURITY

Your data is securely stored on servers operated by our platform provider, WooCommerce. Data is encrypted using industry-standard security protocols, including SSL and AES-256 encryption.

Payment Information:

• Payment transactions are processed through PCI-DSS-compliant gateways to ensure secure handling of credit card data.
• Payment information is retained only as necessary to complete your transaction, after which it is securely deleted.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers collect, use, and disclose your information only as necessary to perform their services.

Marketing and Advertising Partners:
We may share cookie data and other browsing information with third-party marketing and advertising partners to provide you with personalized advertisements and promotions.

• Providers may be located in jurisdictions with different data protection laws.
• We encourage you to review the privacy policies of third-party providers to understand their practices.

SECTION 6 – COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience and provide targeted advertisements. You may adjust your browser settings to disable cookies; however, some features of our website may not function properly without them.

Cookies We Use:

• Session cookies to track user behavior.
• Persistent cookies for cart information and user preferences.
• Third-party cookies for targeted advertising and marketing purposes.

Opting Out of Cookies and Tracking:
You can manage your cookie preferences through your browser settings. To opt out of interest-based advertising, you may use tools provided by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

SECTION 7 – YOUR RIGHTS

Depending on your jurisdiction, you may have rights under applicable data protection laws, including:

1. The right to access, correct, or delete your personal information.
2. The right to object to data processing.
3. The right to data portability in a structured, commonly used, and machine-readable format.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or you are the parent or guardian giving consent for your minor dependents to use this site.

SECTION 9 – POLICY CHANGES

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. Material changes will be prominently noted on our website.

SECTION 10 – DATA RETENTION POLICY

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Afterward, data is securely deleted or anonymized.

SECTION 11 – DATA BREACH POLICY

In the event of a data breach, we will notify affected users within 72 hours of discovering the breach. Notifications will be sent via email or other contact information on file.

SECTION 12 – INTERNATIONAL DATA TRANSFERS

If you are accessing this website from outside the United States, please note that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

SECTION 13 – AUTOMATED DECISION-MAKING

We may use automated tools to analyze your data and provide personalized recommendations or services. You have the right to request human review of decisions made by these systems.

SECTION 14 – OPT-OUT PROCEDURES

We respect your choices regarding your data. To opt out, you may:

1. Unsubscribe from Emails: Follow the “unsubscribe” link in our emails.
2. Stop Text Messages: Reply “STOP” to any text message.
3. Withdraw Data Collection Consent: Contact us at [email protected] to request removal of your data.
4. Disable Cookies: Adjust your browser settings to block cookies or use third-party opt-out tools like the NAI or DAA websites.

SECTION 15 – ACCESSIBILITY STATEMENT

We are committed to making our website and privacy policy accessible to all individuals. If you encounter issues accessing this policy, please contact us at [email protected]  for assistance.

SECTION 16 – ARBITRATION AGREEMENT

By using this website, you agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your use of our website, or any products or services purchased through our website will be resolved through binding arbitration, rather than in court, except for matters that may be brought in small claims court. This agreement to arbitrate is governed by the Federal Arbitration Act.

Arbitration Rules:
The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Consumer Arbitration Rules, and the arbitration venue will be in the State of Utah. The arbitrator’s decision will be binding and may be entered as a judgment in any court of competent jurisdiction.

Dispute Resolution Process:

1. Initial Contact: In the event of a dispute, you agree to first contact Ipe Woods USA with a written statement describing the issue and your proposed resolution. You can send this statement to [email protected] or by mail to the address provided below.
2. Mediation Efforts: Before proceeding to arbitration, both parties agree to make a good-faith effort to resolve the dispute through mediation. The parties will attempt to mediate the dispute without unnecessarily inflating costs or requiring legal representation unless mutually agreed upon.

Class Action Waiver:
To the fullest extent permitted by law, you and IpeWoods.com agree to bring any claims against each other only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless both parties agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

Opt-Out:
You may opt out of this arbitration agreement by providing written notice to us within 30 days of your first use of this website. Your written notice must be sent to [email protected] and include your name, address, and a clear statement that you wish to opt out of this arbitration agreement.