What Our Customers Say

"Top notch company for sure. We had a small hick up and I contacted their support, and I had a reply in minutes. We got our materials and they were exactly what we wanted. We will definitely be purchasing from them again."

"Had an issue where the screws were shipped but never delivered by the shipping company. I called Ipe Woods and they jumped right on it and drop shipped the screws themselves, which arrived ahead of the scheduled installation. Great customer service!!"

"Nothing but great things to say about my experience with Ipe Woods USA and my sales rep!"

"My sales rep was very helpful and attentive, Will definitely buy from you guys next time instead of other supplier. Thanks! Chris"

"My sales rep was terrific."

"My sales rep did give me excellent service wish there were more Matts in the sales world"

"My sales rep is absolutely phenomenal when it comes to quick service! He is always able to get me quotes at a timely manner. As well as answer phone calls. I also appreciate the shipping department for their prompt response as I had to cancel a shipment. Thank you team for all the hard work"

"I just got a call a few minutes ago from our yard that we just received the material."

"I have purchased IPE from other companies in the past and you have the best customer service by far. Also the quality and condition of the wood upon arrival was excellent and again better than your competitors."

"My sales rep is a great rep to work with. Very efficient. Smooth process."

"My sales rep, my salesman was very helpful in putting order together and knowledge of product. Quality of material is as promised and follow up has been outstanding. my sales rep has been available for questions regarding our material care and sustainability. He has been valuable as we are new to ipe."

"Every step of the process was well done. The Ipe is beautiful and in perfect condition. my sales rep made this easy, and answered all my questions quickly and accurately. Overall, dealing with Ipe Woods was a very positive experience."

"My sales rep is very easy to work with and is very knowledgeable."

"My sales rep is an asset for representation of your business. my sales rep exercises talent and experience seldom seen when negotiating with an organization through phone, text and email. my sales rep gives personalization to the process and a feeling of security."

"In this day & age, dealing with any unknown business is a gamble, let alone with someone out of state & expensive purchase. my sales rep did a great job on his end of the process & was always understanding when dealing with my customers anxiety of the unknown."

"My sales person was great and was able to strike a great deal on wood. Also, I was skeptical if they were "real" after looking at Facebook reviews. But I can attest they are a 100% legit company."

"My sales rep was amazing in helping us figure this all out."

"Great Communication. They make sure we had everything we needed before ordering. The product arrived in great condition."

"I've worked with your team multiple times and it's always a smooth process with a great product! Thanks!!!"

"My salesperson my sales rep was one of the most professional and helpful salespeople I have ever dealt with. I only wish I had someone as efficient working for me! My other contact in the Florida warehouse was equally helpful and handled all of the details of the pick up. It was great."

"My sales rep was super patient and super helpful. Delivery was quick. Quality Product."

"My sales rep was amazing to work with. Very knowledgeable and had the best attitude even though I asked him to revise my quote numerous times. Would love to buy this product again thanks to my sales rep! -Ciara at The Millwork Company, Inc."

"Working with my sales rep was a fantastic experience. I was able to easily identify what was needed and purchase it. The order arrived exactly as I was expecting. I also really enjoyed the Ipe branded goodies that came with as well. Thank you very much for the wonderful experience."

"My sales rep was great to work with"

"My sales rep was extremely helpful and streamlined the process, it was an easy purchase."

"My local supplier estimated 14 days to deliver Ipe decking. I needed it faster for a special client. Representatives at Ipe Woods -- a company I've never done business with -- went to work and proposed a plan. I placed the order, wired the money, and my material was on my jobsite 24 hours later! WOW"